Posted 8 months ago  

Social Media Community Manager

Posted 8 months ago - 154 views - 18 Applied

You speak the language of fitness and can jump into any conversation with no hesitation. You bring value by answering questions with knowledgeable details and can guide a community member towards a solution. You have personality, speak from a human tone of voice and are well in-touch with current trends. You have at least 2 years’ experience in this area.

Responsibilities:

  • Monitor, review, and respond to post comments across Bodybuilding.com social media channels
  • Identify customer service opportunities and work closely with the CS team to resolve inquiries.
  • Focus on building a positive community engagement strategy and use feedback from our audiences to help guide social strategy.
  • Live inside the social media world of @Bodybuildingcom, engaging, retweeting, surprising and delighting celebrities and influencers with the support of several agencies and internal social and creative teams.
  • Actively search for engaging user generated content to re-post and circulate on our owned social channels.
  • Intuitively adapt to the changing landscape of social platforms, and actively advise the team on how our responses and engagements should reflect these changes.
  • Tackling other projects as needed by the team to keep us running a well-oiled social media machine.

Basic Qualifications:

  • At least 2 years’ experience working in a fast-paced social media environment with community management responsibilities or 5 years’ relevant experience
  • Advanced knowledge of fitness industry, current sports, including teams, athletes, storylines, and forward-facing media personnel
  • Skilled in social media comprehension and execution across Twitter, Facebook, TikTok and Instagram
  • Ability to work quickly and juggle multiple tasks during a typical workday
  • Ability to analyze and apply data to decision-making

What You’ll Love About Us:

  • Health Benefits: Bodybuilding.com provides comprehensive medical, dental, wellness, and vision plans for you and your family
  • Financial and Savings Programs: Whether it’s flexible spending or competitive retirement plans, we work with you to capitalize on total compensation now and into the future
  • Work-Life balance and more: To make sure of work-life balance, we offer paid and volunteer time off, and access to discounts, and an amazing onsite fitness center
  • Global Diversity, Inclusion, and Belonging: We fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds of all to cultivate a higher performing organization