Posted 6 months ago  

Senior Email Operations Associate at Yelp

Posted 6 months ago - 65 views - 19 Applied

If youre jumping out of your chair after reading this, send us your resume and a cover letter telling us why wed be crazy not to hire you. This is full time position located in the United States.

Where You Come In:

  • You will own the end-to-end implementation of marketing campaigns in Salesforce Marketing Cloud
  • You will build and launch cross-channel marketing campaigns based on internal processes and industry best practices
  • You will test and troubleshoot campaign issues that may arise, such as configuration or rendering issues.
  • You will work with internal members of the Marketing Operations team to QA and deploy error free campaigns
  • You will drive best practices, provide recommendations and promote change to improve build and QA efficiency
  • You will streamline processes for campaign execution and well-structured handoff documents to stakeholders
  • You will provide clear communication with internal operations partners to ensure alignment on requirements, deliverables and timelines
  • You will manage routine system maintenance, including monitoring ongoing campaigns and data synchronization
  • You will create and update campaign documentation to ensure all stakeholders are up-to-date with campaign details

What it Takes to Succeed:

  • 3-4+ years of extensive, hands-on experience working in Salesforce Marketing Cloud (SFMC) including Journey Builder, Automation Studio, Content Builder, Mobile Studio, etc.
  • Experience writing/reading and working with SQL
  • Highly skilled in HTML, CSS and dynamic scripting such as Ampscript and/or JSON
  • Experience using email testing tools such as Litmus, Return Path, Email on Acid etc.
  • Hands-on problem solver with proven technical background to troubleshoot and solve sophisticated problems
  • Comfortable working in a fast pace and high-growth environment with tight deadlines with a willingness to roll-up your sleeves to drive results
  • Service-oriented attitude and ability to thrive in a fast-paced environment
  • Plays well with others Ability to work in a team environment
  • Bachelors degree required

What youll get:

  • Available your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)
  • 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 5 paid wellness days, 12 paid holidays, 1 floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness reimbursement
  • Health Savings, Flexible Spending and Dependent Care accounts
  • 401(k) retirement savings plan with employer match
  • Employee stock purchase plan