Senior Email Operations Associate at Yelp
Posted 6 months ago - 65 views - 19 AppliedIf youre jumping out of your chair after reading this, send us your resume and a cover letter telling us why wed be crazy not to hire you. This is full time position located in the United States.
Where You Come In:
- You will own the end-to-end implementation of marketing campaigns in Salesforce Marketing Cloud
- You will build and launch cross-channel marketing campaigns based on internal processes and industry best practices
- You will test and troubleshoot campaign issues that may arise, such as configuration or rendering issues.
- You will work with internal members of the Marketing Operations team to QA and deploy error free campaigns
- You will drive best practices, provide recommendations and promote change to improve build and QA efficiency
- You will streamline processes for campaign execution and well-structured handoff documents to stakeholders
- You will provide clear communication with internal operations partners to ensure alignment on requirements, deliverables and timelines
- You will manage routine system maintenance, including monitoring ongoing campaigns and data synchronization
- You will create and update campaign documentation to ensure all stakeholders are up-to-date with campaign details
What it Takes to Succeed:
- 3-4+ years of extensive, hands-on experience working in Salesforce Marketing Cloud (SFMC) including Journey Builder, Automation Studio, Content Builder, Mobile Studio, etc.
- Experience writing/reading and working with SQL
- Highly skilled in HTML, CSS and dynamic scripting such as Ampscript and/or JSON
- Experience using email testing tools such as Litmus, Return Path, Email on Acid etc.
- Hands-on problem solver with proven technical background to troubleshoot and solve sophisticated problems
- Comfortable working in a fast pace and high-growth environment with tight deadlines with a willingness to roll-up your sleeves to drive results
- Service-oriented attitude and ability to thrive in a fast-paced environment
- Plays well with others Ability to work in a team environment
- Bachelors degree required
What youll get:
- Available your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)
- 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 5 paid wellness days, 12 paid holidays, 1 floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness reimbursement
- Health Savings, Flexible Spending and Dependent Care accounts
- 401(k) retirement savings plan with employer match
- Employee stock purchase plan