Posted 6 months ago  

Head of Media Operations

Posted 6 months ago - 130 views - 27 Applied

Responsibilities

  • Manage the Media Ops team who own the implementation of advertising campaigns from start to finish, monitor and optimize multiple campaigns at a time, and ensure campaigns launch and deliver on schedule and according to client expectations
  • Become an expert on Revive's platforms and tools to improve the Media Ops team's day to day performance
  • Implement and enforce processes that enable the team to scale and work efficiently
  • Manage a client support queue
  • Partner with client strategy team to ensure smooth client onboarding
  • Identify and produce ongoing training for Media Ops team
  • Report on hiring needs as demand grows
  • Understand team bandwidth and determine who account distribution
  • Support monthly billing process
  • Establish process and protocol for pre-launch and post-launch work to improve quality assurance
  • Partner with team stakeholders to develop key benchmarks and internal metrics to uphold
  • Identify issues that prevent campaigns from hitting KPI’s and performance benchmarks, and propose solutions
  • Provide internal and external stakeholders with exceptional customer service and support
  • Contribute to strategic projects that will help drive efficiency and revenue growth for Revive

Requirements

Basic Qualifications

  • 5+ years experience in programmatic advertising operations, OTT and e-commerce experience a plus
  • Experience establishing performance benchmarks, best practices, and key business metrics
  • Deep understanding of digital media ad serving, technology, and associated terminology
  • Outstanding troubleshooting, analytical, and problem-solving abilities
  • Ability to work within a highly collaborative, dynamic environment
  • Motivated individual, with a positive attitude, who consistently strives to exceed expectations
  • Excellent communication skills, both written and verbal
  • Ability to legally work in the United States

Preferred Qualifications

  • Experience with Amazon DSP
  • 3+ years experience managing a team
  • Proven track record influencing process improvements that scale broadly, while inventing and simplifying within existing processes
  • Proven track record of growing accounts, hitting SLAs, and impeccable execution of campaigns for clients
  • Strong data analysis abilities (Excel v-lookups, pivot tables, and basic functions)

Benefits

  • Health Insurance
  • Unlimited PTO
  • Monthly 3-day weekend
  • Always Remote
  • Work From Home Stipend
  • Team and Individual Performance Bonuses

About Revive

100% Remote

We always have been remote and always will be remote. We believe you should have the opportunity to spend more time with your kids, work at your favorite coffee shop (on us, of course), and play your favorite playlists however loud you need to get your work done. We’re all built differently and have different needs in different places. We celebrate this diversity at Revive and do everything we can to empower our teammates.

A Rocket Ship

We are built on unfair advantages. Through our deep relationships, platform development, and top-notch talent and culture, the only thing slowing us down is preconceived notions. We know there are better ways of doing business than conventional methods and our rapid growth is backing it up.

High Empathy, No-Ego Over-Achievers

The cat's out of the bag: Our secret sauce is our people. Our people facilitate every client interaction with empathy, make impact-driving decisions for our business, and come ready to support one another every day. If you have heart, hunger, and humility, you may be the best person to fill the next seat on our rocket ship.

The Elevator Pitch

Revive Media unlocks growth by delivering simplicity, transparency, and quality interactions to digital advertising. We specialize in OTT and e-commerce advertising across Amazon Fire TV, Roku TV, IMDbTV, Twitch, and the open web.

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