Posted 6 months ago  

Enterprise Account Manager (US) at Rock Content

Posted 6 months ago - 90 views - 30 Applied

As an Account Manager, you will be essential in growing and retaining revenue from strategic customer relationships, and act as an amplifier to the sales team to optimize renewal revenue, cross-sell products and upsell activities within accounts. As a strategic partner and trusted content marketing advisor to enterprise named accounts, you will sell digital marketing solutions, alongside SaaS products and services in a consultative approach; while building and maintaining long term and profitable relationships. In this unique and exciting opportunity, you will be a central asset to the customers and help shape how their brands tell their story.

Your impact

  • Become a knowledge expert in Rocks Contents products and services and continually educate customers about them;
  • Develop, expand and grow new and existing relationships with enterprise customers within named accounts;
  • Learn about the customers business in-depth, help them identify business issues and turn them into opportunities;
  • Own up-sell and cross-sell opportunities within existing lines of business and identify and penetrate new lines of business;
  • Manage renewal cycles of customers along with associated renewal forecasting;
  • Create, manage and coordinate the customer account plan, including activities and deliverables for assigned accounts.

What were looking for

  • Account management experience with large accounts and a sales background;
  • Understanding of consumer behaviors and industry trends, as well as experience delivering client-focused solutions to customer needs;
  • Highly collaborative, confident, organized, and self-motivated;
  • Adaptability and solid problem-solving skills;
  • Someone who loves learning, researching and knows when to ask for help;
  • Excellent interpersonal communication, negotiation, and presentation abilities;
  • Ability to build rapport with key stakeholders at all levels of an organization, including executive and C-level, internal and external;
  • Willingness to travel within the US in the future to see customers and for conferences, 10-20% of the time at most;
  • SaaS or tech company experience is preferred;
  • Experience or knowledge in digital marketing is a plus.

What we offer

  • Rock University free access to our marketing courses
  • Ongoing workshops and webinars on marketing topics
  • Flexible hours
  • Unlimited paid time off
  • Work from home allowance
  • Tuition/learning reimbursement
  • Parents benefits
  • Volunteer paid time off
  • Birthday and work anniversary days off
  • Health insurance
  • Dental Insurance
  • Being part of a dynamic, talented team distributed around the world
  • Making an impact in a global, established but scaling startup where you will see results of your work helping to drive us forward
  • Being empowered to make decisions to improve customersatisfaction
  • Continuous growth opportunities for our customers, talent community and Rockers

Other benefits may be available according to your location.

Location: US Locations Only