Posted 11 months ago  

Human Resources (HR) Generalist

Job Description

The HR Generalist at DemandLab works directly with the COO of the company to develop, support, and execute on all talent and human resourcing needs to support DemandLab’s business and operations. The HR Generalist role entails a wide range of human resources duties including but not limited to talent acquisition, contractor management, employer branding, and performance measurement.

The HR Generalist is responsible for all aspects of managing the organization's human resources requirements, including but not limited to: recruiting, training, KPI performance process, professional development goals. The role entails assisting the management team in creating a company environment in which the employees succeed in their duties and professional growth. The HR Generalist assists and coordinates the entire employee lifecycle from acquisition and onboarding through to offboarding.

A key responsibility of the HR Generalist is to design, implement, support, and optimize the talent management process. The HR Generalist is the administrative owner of the talent management system (Workable) to manage the applicant flow for open positions as well as scheduling candidate and team member appointments.

The HR Generalist works with each manager to assist team members in creating, scheduling, recording and reporting on their KPI goals and professional development plans in line with the annual corporate objectives and actively works to ensure the delivery team’s performance goals are achieved on a quarterly and annual basis.

This individual is also responsible for the creation of internal HR processes and looks to continually improve processes to create greater efficiencies in HR process delivery.


Please note: Due to recent legislation, DemandLab is not soliciting candidates from Colorado at this time.

Talent Management

  • Workforce Planning and Employment
    • Assist in developing and implementing the organization’s recruiting strategy
      • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
    • Managing the applicant tracking process including:
      • Scheduling and coordinating hiring steps
      • Job posting and advertising
      • Administering pre-employment tests
      • Assisting with completing background investigations
      • Leads employee onboarding
    • Processing transfers, promotions, and terminations

HR Development

  • Assist Managers in executing KPI planning, goal setting and reporting
  • Evaluating the effectiveness of training programs
  • Implements new hire orientation and employee recognition programs.
  • Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
  • Maintaining digital records for employees documents and benefits
  • Managing benefits relationships with vendors (health care, retirement plans, etc…)
  • Creating and maintaining accurate job descriptions
    • Analyzing job duties
    • Writing job descriptions
    • Performing job evaluations and job analyses
    • Conducting and analyzing compensation surveys
  • Leads and maintains the company’s employer branding strategy and efforts. Makes recommendations for improvements and the respective implementation.
  • Handling employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Maintaining compliance with all employment laws and regulations in countries where DemandLab operates and recommends best practices; reviews policies and practices to maintain compliance.
  • Maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Performing other duties as assigned

Success Measures

  • The HR Generalist is expected to meet or exceeds key performance metrics as outlined quarterly by their manager
  • Ensuring managers and employees receive responsive, knowledgeable, and effective HR solutions that help them advance their career progression
  • This role will be measured on the following metrics:
    • Completion of quarterly KPI reviews
    • Employee’s use and tracking of professional development time and resources, plan versus actuals
    • Completion of individual employee performance and compensation reviews on time
    • On-time recertification of external credentials for managers and employees where applicable

Successful team members in this role must meet the following:

  • Exceptional oral and written communication skills to support interface with clients, vendors, applicants, and cross-functional team members
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.Ability to define outcomes, manage expectations, manage cross-functional initiatives and meet deadlines based on project requirements
  • Analytical skills and ability to synthesize information quickly
  • Organized and detail-oriented to ensure work is performed accurately, completely, and meets or exceeds the client’s expectations
  • Industrious, motivated, resourceful, and creative
  • Ability to thrive in a high-energy, fast-paced environment
  • Provide quick/timely assignment turnaround
  • Be a very quick learner that can grow in this role and expand capabilities over time
  • Be a leader with the ability to motivate team members

Education and Experience

  • Minimum associates degree in business, human resource management or related field
  • 5+ years of human resource experience in a private company
  • 2+ years of experience implementing and managing talent management technology platforms. Must have direct knowledge and administrative experience in at least one of Workable, Paylocity (talent module), or similar platforms.
  • Proficient in Google Workplace, Microsoft Office business software
  • Knowledge of marketing and experience in a consultancy is a plus

Application Requirements

Please note: Due to recent legislation, DemandLab is not soliciting candidates from Colorado at this time.

  • Cover letter and resume (mandatory - you will not be considered if you do not provide a cover letter)
  • Provide a link to your LinkedIn profile (mandatory)


  • Enjoy competitive compensation and benefits
  • Grow your skills with generous annual allowances for professional and personal development
  • Work from home in a fully-remote, international organization
  • Join an exceptional work culture with a commitment to work/life balance, kindness, and continuous learning
  • Tackle intellectually challenging projects for prestigious, global professional services brands
  • Find opportunities for growth and development in this energetic, fast-growing agency

Job Stats

Posted 11 months ago - 110 views - 14 Applied