Posted 1 year ago  

Complex Property Claims Adjuster

Job Description

Openly is building an advanced claims organization leveraging technology and experienced property claims professionals to build a best-in-class end-to-end customer experience. This role is a remote-only position and applicants must have an adequate working environment.


  • Full knowledge of insurance contracts, investigation techniques, legal requirements, and insurance regulations
  • Ability to work effectively in teams and with a wide variety of people
  • An aptitude for evaluating, analyzing, and interpreting information
  • Can create estimates and review losses up to $500,000

Excellent skills in the areas of:

  • Customer service
  • Investigation techniques
  • Organization
  • Time management and the ability to multi-task
  • Verbal and written communication
  • Negotiation and reserving
  • Innovative thinking
  • Current Claims Adjuster licenses in one or more states preferred but must be able to obtain additional state licenses

Key Responsibilities

End to end property claim handling to include:

  • Provide superior customer service
  • Investigation and coverage analysis
  • Handling and oversight of all aspects of claims to include dwelling, contents, ALE, etc
  • Complete estimates using CoreLogic estimating software
  • Adhering to estimating best practices
  • Manage and collaborate with vendor partners
  • Determine appropriate method of inspection
  • Conduct virtual inspections (video, AI, etc)
  • Examines potential subrogation and identifies potential fraudulent issues
  • Prepares and maintains file documentation
  • Negotiates settlement of claims with insureds, claimants, and vendors
  • Discussing and giving updates to insureds, claimants, agents, and leadership throughout the process
  • Provide input and ideas for continuous process improvement


  • 10+ years of property claims experience handling large complex losses in excess of $100,000
  • 5+ years in customer service and conflict resolution
  • Education equivalent to a college degree
  • Must be able and eligible to acquire an adjuster license in all required states and maintain it as a condition of continued employment
  • Estimating experience in Xactimate, CoreLogic (Symbility), or a similar platform
  • Experience working independently and in a fast-paced environment
  • Proficient in Microsoft and Google Products
  • Excellent written and verbal communication skills
  • Organization and time management skills
  • Innovative Mindset and Continuous Improvement
  • Strong negotiation and problem-solving skills
  • Must be tech-savvy as high-end technology tools will be used for adjusting (virtual inspections, estimating, etc)
  • We are a rapidly growing company, with growth comes change. Candidates must be comfortable with constant change, adaptability, and flexibility
  • Have experience and are comfortable working with public adjusters and attorneys
  • Must have experience with formal claim handling to include proof of loss, reservation of rights, etc


  • Competitive salary, corporate bonus program, equity position in a start-up company
  • Generous medical, dental, vision insurance plans, 401k corporate contribution, FSA benefits
  • Generous and fully company-paid parental leave policy
  • “Work-from-anywhere” company that has fully embraced remote working, even prior to COVID restrictions
  • Paid Time Off
  • Fun, fast-paced, startup environment

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered.

Job Stats

Posted 1 year ago - 137 views - 6 Applied