Posted 9 months ago  

Associate Account Manager at Tinuiti

Job Description

Essential Functions:

  • Support all cross division client communication, projects, and deliverables
  • Proactively assist in the maintenance and enhancement of the clients brand and product on Amazon
  • Ensure & facilitate cross channel communication both internally & externally (Agendas, Actions Items/Follow Ups, Client Updates, etc)
  • Perform audits of client catalog data and make updates to enhance SEO and the customer experience
  • Troubleshoot operational challenges
  • Assist in deck creation for client presentations (QBRs, Monthly/Campaign Recaps, etc) with data collection and analysis, and to ensure that formatting, grammar and flow of content is accurate and on-brand
  • Utilize BI Analytics and other performance dashboards to provide data insights, find areas of opportunity, and drive client performance
  • Process large data files with the use of Excel and Google Sheets to create customized reporting
  • Identify opportunities for process improvement to simplify the path forward

Core Competencies:

  • Learning on the Fly Learns quickly when facing new problems, relentless learner, open to change, improves, enjoys challenges and finding solutions
  • Customer Focus Dedicated to meeting and exceeding expectations to customers, establishes and maintains effective relationships with customers
  • Peer Relationships Finds common ground/solves problems for the good of all, solves problems with peers, is a team player, collaborates and supports peers
  • Personal Learning Adapts personal, interpersonal, and managerial behavior based on the needs of a diverse client base and dynamic strategic objectives. Seeks feedback, adjusts
  • Attention to Detail Thorough review of materials and QA of important documents/communications
  • Time Management Uses time effectively and efficiently; able to identify and establish priorities; gets more done in less time than others; seeks a broader range of responsibilities
  • Proficient in Excel and PowerPoint; preferred strength in data analysis for business
  • Organized, with an ability to prioritize time-sensitive assignments
  • Flexible and can deal working in an autonomous environment

Job Stats

Posted 9 months ago - 126 views - 21 Applied